FAQ

Q1: How do I purchase courses from this site?

A1: To purchase courses from this site, simply follow these easy steps:

  1. Create a free user account by clicking the ‘Register’ link.
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  3. After registering, make sure you are logged in and then click on the name of the course you wish to purchase and click the ‘Add to cart’ button.
  4. Apply any discount codes you might have and click ‘Checkout’ to proceed to the online payment screen. Once your payment is successful, you will be given a link to click on to access your purchased course.

Q2: Once I purchase a course, where do I go to access my purchases?

A2: Once you purchase you can access that course by going to https://courseportal.2leap.com. You will need to use the same email and password you used to create your free user account above.

Q3: If I forget my password, how can I reset it?

A3: To reset your password, go to https://courseportal.2leap.com and click ‘I can’t access my account’.
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You can then input your registered email to request a new password.
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It is important that you wait to receive the new password before requesting any other passwords. Check your email including spam folders for your new password in a few minutes.

Q4: How do I contact the course creator or instructor?

A4: Click the 'CONTACT US' link at the top of the page.
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Complete the contact form and the course creator will contact you.

Q5: How does eLeaP treat multi-user licenses purchased for ecommerce courses? How can my clients be able to continue to allocate licenses during the purchase period and beyond. Is there a license expiration date? How do I prevent abuse of my licenses?

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Q6: What if I have additional questions.

A6: You can contact eLeaP Support at http://support.eleapsoftware.com

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